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Frequently Asked Questions

GENERAL
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What are the operating times of Iconix Skills Academy Sdn Bhd (ICSA)?

We operate for every Monday until Friday (excluded public holidays) from 8.30am until 5.30pm.

How can course registration be done?

Registration can be done online (Google form), walk-in fill in the manual form, whatsapps or SMS information, or via call.

How do I check the registration status whether it is registered or not?

ICSA will send SMS / Whatsapps / Email regarding status after registration.

How can payment be made?

Payment can be made in cash or online by submitting a payment receipt no later than one week before the day of registration.

* Depending on the situation, if the quota of the class finished, the apprentice will arrange to enter for the next class. When there is enough money and the following class is not full of participants, apprentice can enter the class after the payment had been done.

What to bring during registration day?

Copy of identity card / valid permit and CIDB card (depending on the course registered) & notebook.

Any disciplinary action will be taken against participants who break the rules?

Fines will be imposed on participants following the discipline prescribed by ICSA.

How about in terms of dress code?

Dress code is to dress modestly and neatly.

What if I can't attend a registered class? Is it possible to refund the payment?

Non-refundable, but can transfer to the next class by submitting a show cause letter or substitute to another participant (other staff).

What if my certificate is lost, can the certificate be reprinted?

Yes, you can re-print the certificate for a maximum 3 times only.

Payment:

1st-time re-print: RM50

2nd-time re-print: RM 100

3rd-time re-print: RM150

Procedure: 

  1. You need to make an application to re-print the certificate by sending an email to admin-icsa@iconixskills.com
  2. Please specify the Name and IC in the email.
  3. We will contact you for confirmation and payment in advance is necessary.
  4. After payment is made, we will process your application within 3 working days.
  5. Once the certificate is ready to be printed, you can come to pick up the certificate or we can send it by POSLAJU with a postage fee of RM10.

Is it possible if the sub-contractor wants to register, to represent a company that does not contribute EPF to participants?

Yes. If the employer pays the salary even if it is just a Part Time employee, the CCD points will still be given to the company that pays the course.

What is CCD point?

Continuos Contractor Development (CCD) to increase contractor knowledge & involvement in construction industry activities. In addition, enhance interaction & networking among contractors and to renew CIDB licenses.

If the applicant does not have a CIDB card, can they participate in the program and what will be gained from the program other than CCD point?

Yes, participants will gain knowledge from the program, learn to use a simulator and get a certificate of participation.

I have taken the green card (CIDB) course, but I have not got the card yet. Can I register my name as in the CIDB cardholder for this course?

Yes, by giving the green card number or submitting a payment receipt while taking the green card course. Point CCD can key-in online after getting the green card.

* It is advisable to get a copy of the CIDB card to bring during the registration day.

How to update CCD points on CIDB website?

The code number for the CIDB CCD points can be found on the certificate. The way to update is to login on the CIDB website and enter the code number listed in the certificate to get the CCD point.

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